Terms of service

Terms of Service

Last Updated: June 24, 2026

Welcome to VeloGear Premium. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. General

VeloGear Premium provides premium bicycle accessories and related products through our online store.

We reserve the right to update, modify, or replace these Terms at any time. Changes become effective immediately upon posting to this page. Your continued use of the website constitutes acceptance of any updated Terms.

2. Eligibility

By using this website, you represent that:

  • You are at least 18 years old or have permission from a parent or legal guardian.

  • The information you provide is accurate and complete.

  • You will use this website only for lawful purposes.

3. Products

We strive to display our products, descriptions, specifications, and images as accurately as possible. However:

  • Product colors may vary depending on your device or monitor.

  • Minor variations in packaging or appearance may occur.

  • We do not guarantee that all descriptions or images are completely error-free.

We reserve the right to discontinue products or change specifications without prior notice.

4. Pricing

All prices are displayed on our website and are subject to change without notice.

Despite our best efforts, pricing errors may occasionally occur. If a product is listed at an incorrect price, we reserve the right to cancel the order and issue a full refund.

5. Orders

By placing an order, you are making an offer to purchase our products.

We reserve the right to:

  • Refuse or cancel any order.

  • Limit purchase quantities.

  • Verify payment information before shipping.

  • Cancel orders suspected of fraud or unauthorized activity.

An order confirmation email does not constitute acceptance of your order. Acceptance occurs when your order has been shipped.

6. Payments

Payment must be completed before an order is processed.

We accept the payment methods displayed during checkout. All payment information is processed securely by trusted third-party payment providers. We do not store your payment card information.

7. Shipping

Shipping times provided on our website are estimates only.

Delivery delays may occur due to carriers, customs, weather, or other circumstances beyond our control.

Risk of loss transfers to the customer once the order has been delivered to the shipping address provided during checkout.

8. Returns & Refunds

Returns and refunds are governed by our Refund Policy.

Please review our Refund Policy before requesting a return.

9. Product Use

Our bicycle accessories are intended to be used only as instructed.

Customers are responsible for:

  • Proper installation.

  • Regular inspection.

  • Safe operation of their bicycles.

Improper installation or misuse may result in product failure or personal injury.

Always follow local traffic laws and bicycle safety practices.

10. Disclaimer of Warranties

Except where prohibited by law, products are provided "as is" and "as available."

To the fullest extent permitted by law, VeloGear Premium disclaims all implied warranties, including warranties of merchantability and fitness for a particular purpose.

Nothing in these Terms limits any mandatory consumer rights provided under applicable law.

11. Limitation of Liability

To the maximum extent permitted by law, VeloGear Premium shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our products or website.

Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.

Some jurisdictions do not allow certain liability limitations, so these limitations may not apply to you.

12. Intellectual Property

All content on this website, including:

  • Logos

  • Product images

  • Graphics

  • Text

  • Product descriptions

  • Website design

is the property of VeloGear Premium or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, or distributed without prior written permission.

13. Prohibited Uses

You agree not to:

  • Violate any applicable law.

  • Attempt to interfere with the website's operation.

  • Upload malicious software.

  • Scrape or copy website content without permission.

  • Use the website for fraudulent purposes.

14. Privacy

Your use of our website is also governed by our Privacy Policy.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which VeloGear Premium operates, without regard to conflict of law principles.

16. Severability

If any provision of these Terms is determined to be unenforceable, the remaining provisions shall remain in full force and effect.

17. Contact

If you have any questions regarding these Terms of Service, please contact us through the Contact page on our website or via the support email listed there.